ODOO FOR HOSPITALITY
Connect every guest journey from booking to checkout.
Connect reservations, guests, rooms, housekeeping, services, billing and accounting in one environment.
Hospitality Operations Center
Live property viewSeaview Hotel
Occupied vs Available
Reservations
Manage configured room availability, bookings and stay dates.
Front Desk
Coordinate arrivals, guest profiles, room assignment and departure.
Housekeeping
Track configured room cleaning, inspection and readiness stages.
Guest Billing
Connect room, restaurant and approved service charges to billing.
ONE CONNECTED OPERATING MODEL
Hospitality operations built around the Odoo platform
RQM connects standard Odoo CRM, Website, Sales, online payments, Point of Sale, Restaurant, Appointments, Documents, Sign, Invoicing and Accounting with configured or specialized hospitality workflows. Guest, stay, service and financial data can share one operational foundation.
CONNECTED GUEST FOUNDATION
One connected journey for every guest stay
A configured stay record can connect the guest, room, booking source, dates, services, housekeeping status, restaurant charges, payments and invoice. The exact PMS, rate, folio and night-audit design depends on the selected hospitality solution and operating model.
- Follow each booking from inquiry through arrival, stay and departure.
- Keep room assignment and housekeeping readiness aligned.
- Connect guest services and approved charges to the stay.
- Give management current occupancy, revenue and service visibility.
CORE CAPABILITIES
What RQM can configure for hospitality operators
We combine standard Odoo applications with a configured or specialized hospitality layer. Hotels, resorts, serviced apartments and guest houses can share CRM, sales, POS and finance while retaining property-specific reservation and stay controls.
Room Inventory and Rate Structure
Configure properties, room types, individual rooms, occupancy rules, rate plans, packages and availability logic.
Configured PMS · Products · Pricelists · Availability RulesReservations and Distribution
Manage direct and agent bookings, amendments, cancellations, deposits and configured channel or booking-engine integrations.
Website · CRM · Online Payments · Configured ReservationsFront Desk and Guest Profiles
Coordinate arrivals, identity information, room assignment, check-in, in-stay changes and checkout around approved procedures.
Contacts · Documents · Sign · Configured Front DeskHousekeeping and Maintenance
Plan room cleaning, inspection, out-of-order status and maintenance requests so sellable inventory reflects operational readiness.
Project · Field Service · Maintenance · Configured HousekeepingFood, Beverage and Guest Services
Connect restaurant POS, room-service or other approved service charges with the guest and stay where the hospitality layer supports posting.
Restaurant POS · Sales · Inventory · Configured Folio PostingGuest Billing and Financial Control
Consolidate approved room, service and POS charges, deposits, payments, invoices, taxes and accounting entries.
Sales · Point of Sale · Invoicing · AccountingBOOKING TO CHECKOUT
A connected guest-stay lifecycle
Reserve
Capture stay dates, room requirements, guest details, source and agreed commercial terms.
Confirm
Validate availability, payment or guarantee requirements and issue confirmation.
Prepare
Assign rooms and coordinate housekeeping, maintenance and arrival requirements.
Host
Complete check-in and coordinate guest requests, services and in-stay changes.
Settle
Review approved room and service charges, deposits, payments and invoice details.
Depart
Complete checkout, update room status and trigger post-stay communication.
FROM FRAGMENTED TO CONNECTED
What changes with an integrated platform
RQM IMPLEMENTATION APPROACH
Configured around how your hospitality operation actually works
Map reservations, rates, arrivals, stays, housekeeping, maintenance, guest services, billing and finance.
Define the Odoo applications, hospitality layer, room model, rate logic, permissions, integrations and required extensions.
Configure workflows, migrate approved data, test full business scenarios and train each user group.
Support adoption, monitor real usage and introduce further automation in controlled phases.
FREQUENTLY ASKED QUESTIONS
What hospitality teams usually ask
Is there one standard core Odoo Hotel Management or PMS application?
Not as one universal core application in the official application documentation reviewed. Standard Odoo provides CRM, Website, payments, POS, Documents, Sign, Invoicing and Accounting. Room inventory, stay reservations, rate plans, check-in/out, housekeeping, folios, channels and night audit require a configured or specialized hospitality solution.
Can guests book and pay online?
Odoo supports website ordering flows and online payment providers. A proper hotel booking engine must additionally validate room inventory, stay dates, rates, occupancy and reservation rules through the selected hospitality layer.
Can restaurant charges be posted to a guest room?
Restaurant POS is a standard Odoo capability. Posting charges to a room or guest folio is hospitality-specific and must be supported by the selected PMS integration or configured workflow, with appropriate authorization and audit controls.
Do all hotel departments need to go live together?
No. A phased rollout can establish guest, room, reservation and accounting foundations first, then introduce housekeeping, POS posting, maintenance, channel integrations and advanced revenue workflows.