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ODOO FOR E-COMMERCE

Run your online store on one connected platform.

Connect products, content, pricing, checkout, payments, inventory, fulfillment, customers and marketing.

Built around your real digital-commerce workflows.

E-Commerce Operations Center

Live store view
TODAY’S ONLINE ORDERS

Summer Collection Launch

Orders vs Fulfilled

Orders 248Fulfilled 231
0%50%100%
Fulfillment Rate
93%
Store Status Healthy
01Browse
02Cart
03Checkout
04Pay
05Fulfill
Storefront

Publish a responsive catalogue with products, content and search.

Products & Pricing

Manage variants, availability, customer pricing and promotions.

Checkout & Payments

Connect delivery options, addresses, taxes and online payment.

Orders & Fulfillment

Synchronize confirmed orders, stock, shipping and accounting.

ONE CONNECTED OPERATING MODEL

E-Commerce built around the Odoo platform

RQM connects standard Odoo Website, eCommerce, Sales, CRM, Inventory, Barcode, Delivery, Payment Providers, Email Marketing, Invoicing and Accounting. The storefront and back office share products, customers, orders, stock and financial records.

WebsiteeCommerceSalesCRMInventoryDeliveryPaymentsAccounting

CONNECTED COMMERCE FOUNDATION

One connected flow for every online order

A visitor’s cart can become a sales order, payment transaction, delivery operation and invoice without re-entering the same data. Products, variants, prices, stock and customer records remain connected throughout the order lifecycle.

  • Follow each order from product discovery through payment, delivery and service.
  • Show appropriate variants, prices, taxes and available fulfillment options.
  • Connect supported payment providers and shipping methods to checkout.
  • Give teams current traffic, cart, order, fulfillment and revenue visibility.
Online OrderConnected Flow
CustomerCartPaymentStockDeliveryInvoice

CORE CAPABILITIES

What RQM can configure for e-commerce

We configure a connected B2C, B2B or hybrid commerce experience around your brand, catalogue, customer groups, markets, pricing, taxes, payment methods, fulfillment model and service policies.

01

Storefront and Product Catalogue

Build responsive shop, category and product pages with attributes, variants, media, filters, search and availability messaging.

Website · eCommerce · Products · Variants
02

Pricing, Promotions and Markets

Configure pricelists, currencies, customer groups, quantity rules, discount programs, promo codes and tax presentation.

Pricelists · Discounts · Fiscal Positions · Multi-Website
03

Checkout and Online Payments

Design review, address, delivery, extra-information, payment and confirmation steps with terms and supported providers.

Checkout · Payment Providers · Customer Accounts
04

Inventory and Order Fulfillment

Synchronize online orders with stock reservations, warehouse operations, barcode processing, packages and delivery orders.

Sales · Inventory · Barcode · Delivery Orders
05

Shipping, Pickup and Returns

Offer fixed, rule-based or connected carrier delivery, click-and-collect and properly controlled return and refund processes.

Delivery Methods · Carriers · Inventory · Credit Notes
06

Customers, Marketing and Finance

Connect customer accounts, abandoned-cart emails, campaigns, invoices, payments and sales reporting without duplicating order data.

CRM · Email Marketing · Invoicing · Accounting

DISCOVERY TO RETENTION

A connected e-commerce lifecycle

01

Discover

Present relevant products through content, categories, search, filters, campaigns and SEO.

02

Shop

Let customers compare products, select variants, check pricing and build their cart.

03

Checkout

Collect appropriate account, address, delivery and order information with clear terms.

04

Pay

Present eligible payment methods and securely confirm the transaction through the provider.

05

Fulfill

Reserve, pick, pack and ship stock—or prepare it for collection—and update the order.

06

Retain

Support the customer, manage returns and refunds, recover carts and encourage repeat purchase.

FROM FRAGMENTED TO CONNECTED

What changes with an integrated platform

AreaDisconnected toolsConnected Odoo platform
CatalogueWebsite products, prices and stock are updated separatelyThe storefront shares product, variant and price records
CheckoutOrders and payment references require manual reconciliationCheckout connects sales orders with payment transactions
FulfillmentOnline orders are re-entered into warehouse toolsConfirmed orders create connected delivery operations
Customer serviceOrder history and service conversations are fragmentedAccounts, CRM and order records support connected service
FinancePayments, refunds, invoices and sales data are reconciled laterOrders, transactions and accounting remain connected

RQM IMPLEMENTATION APPROACH

Configured around how your online business actually works

Discover

Map discovery, catalogue, pricing, checkout, payment, fulfillment, returns, service, marketing and finance.

Design

Define the Odoo applications, website structure, product model, customer access, markets, payment and delivery integrations, permissions and extensions.

Build

Configure workflows, migrate approved data, test full business scenarios and train each user group.

Improve

Support adoption, monitor real usage and introduce further automation in controlled phases.

FREQUENTLY ASKED QUESTIONS

What e-commerce leaders usually ask

Does Odoo eCommerce connect directly with inventory and sales?

Yes. Confirmed website orders become sales orders and can generate delivery operations against the same product and stock records. Reservation, invoicing and fulfillment behavior depends on the selected product, payment and warehouse configuration.

Which online payments and delivery methods are available?

Odoo supports multiple documented payment providers and delivery options, including fixed or rule-based shipping, selected carrier connectors and click-and-collect. Availability varies by provider, country, currency and configuration and must be tested before launch.

Can the same site support both B2C and B2B customers?

Yes. Customer accounts can be public or invitation-based, and pricelists, checkout fields, taxes and access can be configured for different customer types. Complex approval, credit-limit or contract-pricing rules may require additional design.

Must every e-commerce capability go live together?

No. A phased launch can begin with the catalogue, checkout, payments, core fulfillment and finance, then introduce campaigns, advanced personalization, marketplace connectors, loyalty and deeper automation after the foundation is stable.

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