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ODOO FOR HEALTHCARE

Connect patient access and clinic operations responsibly.

Connect appointments, patient administration, documents, services, inventory, billing and finance with controlled access.

Built around your real clinic workflows.

Clinic Operations Center

Live clinic view
TODAY’S APPOINTMENTS

Downtown Medical Center

Checked In vs Scheduled

Checked In 64 PatientsScheduled 78 Patients
0%50%100%
Schedule Utilization
92%
Clinic Status On Time
01Book
02Check-in
03Consult
04Bill
05Follow-up
Appointments

Publish services, manage schedules, reminders and arrivals.

Patient Administration

Maintain controlled demographics, contacts and documents.

Clinical Workflow*

Support validated visit, note and follow-up processes.

Billing & Stock

Connect approved services, invoices, payments and supplies.

ONE CONNECTED OPERATING MODEL

Healthcare operations built around the Odoo platform

RQM connects standard Odoo Appointments, Contacts, Website, Documents, Sign, Inventory, Purchase, Invoicing and Accounting with a validated healthcare layer where required. Administrative and financial processes can share controlled data without presenting core Odoo as a certified clinical system.

AppointmentsContactsHealthcare Layer*DocumentsSignInventoryInvoicingAccounting

CONTROLLED PATIENT FOUNDATION

One controlled journey for every patient visit

A specialized healthcare record can connect appointments, consent, clinical documentation, services, prescribed items, follow-up and billing. Its data model, access, audit trail, retention, interoperability and hosting must be validated against clinical practice and applicable regulation.

  • Follow each visit from booking through check-in and follow-up.
  • Coordinate practitioner, room or resource availability.
  • Connect approved services and supplies with billing controls.
  • Give management operational visibility without exposing clinical detail.
Patient VisitControlled Record
AppointmentConsentClinical Notes*ServicesMedicinesInvoice

CORE CAPABILITIES

What RQM can configure for healthcare providers

We combine standard Odoo administrative applications with a specialized and validated healthcare layer where clinical functionality is required. Every workflow must respect professional roles, privacy, security, consent and local regulatory obligations.

01

Appointments and Patient Access

Publish appointment types, practitioner or resource availability, booking questions, reminders and confirmation information.

Appointments · Calendar · Website · Reminders
02

Patient Administration

Configure controlled patient demographics, contacts, identifiers, documents, communication preferences and administrative history.

Contacts · Documents · Access Rights · Configured Patient Record
03

Visit and Clinical Documentation

Support validated intake, consent, consultation notes, diagnoses, treatment plans, prescriptions and follow-up only through an appropriate healthcare solution.

Specialized Healthcare Layer · Sign · Audit Controls
04

Medicines and Clinical Supplies

Manage purchasing, receipt, location and lot or serial traceability for configured medicines, consumables and devices where appropriate.

Purchase · Inventory · Lots/Serials · Expiration Controls
05

Patient Services and Coordination

Coordinate referrals, tasks, documents and non-clinical service activities while keeping permissions aligned with staff responsibilities.

Activities · Documents · Project · Configured Care Coordination
06

Billing and Financial Control

Connect approved services and products with invoices, payments, receivables and accounting, including configured payer or insurance workflows.

Sales · Invoicing · Online Payments · Accounting

BOOKING TO FOLLOW-UP

A controlled patient-visit lifecycle

01

Book

Select the service, practitioner or resource and capture only appropriate booking information.

02

Prepare

Send confirmation and reminders and prepare authorized administrative information.

03

Check In

Verify identity, consent and visit details according to clinic procedures.

04

Consult

Record clinical information only in the validated healthcare layer with appropriate access.

05

Bill

Confirm approved billable services or products and create the relevant financial documents.

06

Follow Up

Coordinate approved instructions, documents, referrals and future appointments.

FROM FRAGMENTED TO CONNECTED

What changes with an integrated platform

AreaDisconnected toolsConnected Odoo platform
AppointmentsBooking, reminders and reception lists are separateAppointments connects scheduling, questions and reminders
Patient administrationContacts and documents are duplicated across teamsControlled records and permissions reduce administrative duplication
Clinical recordsUnstructured files create access and continuity risksA validated healthcare layer applies clinical data and audit controls
SuppliesMedicines and consumables are manually reconciledInventory can support controlled stock and traceability workflows
Financial controlServices, products and payments are reconciled manuallyConnected invoicing and accounting improve administrative visibility

RQM IMPLEMENTATION APPROACH

Configured around how your healthcare operation actually works

Discover

Map appointments, registration, consent, clinical roles, documentation, supplies, billing, privacy and reporting obligations.

Design

Define the Odoo applications, healthcare layer, patient and visit model, access controls, integrations and required validation.

Follow-up

Configure workflows, migrate approved data, test full business scenarios and train each user group.

Improve

Support adoption, monitor real usage and introduce further automation in controlled phases.

FREQUENTLY ASKED QUESTIONS

What healthcare teams usually ask

Is standard Odoo a complete certified EMR, EHR or hospital system?

Not based on the official core application documentation reviewed. Standard Odoo provides administrative applications such as Appointments, Contacts, Documents, Inventory, Invoicing and Accounting. Clinical records, prescriptions, medical coding, interoperability, insurance, inpatient care and regulatory controls require a specialized, validated healthcare solution.

Can patients book appointments online?

Odoo Appointments supports online scheduling, resource or user availability, booking questions, reminders and confirmation messages. Booking forms should avoid collecting unnecessary sensitive clinical information.

Can Odoo track medicines and medical supplies?

Odoo Inventory supports products, locations and lot or serial traceability. Medication, controlled-substance, dispensing, recall and expiration workflows must be designed and validated against applicable pharmacy and healthcare regulation.

Do all clinic workflows need to go live together?

No. A phased rollout can begin with low-risk administrative processes such as appointments and billing, then introduce patient or clinical workflows only after governance, security, migration, testing, training and regulatory validation are complete.

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